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Things to Remember

FERPA & Confidentiality

Students who attend college are considered to be adults, protected by the Family Education Rights and Privacy Act (FERPA). ODS staff cannot talk to parents about confidential information, including academic activities. Parents need to talk to the student directly. Students act as responsible adults when disclosing disabilities and requesting accommodations.

How Parents Can Help their Student

  • Listen and provide support and consultation, but give your student the space to figure it out on their own. Resist the urge to “fix” the problem.
  • Encourage them to make connections. Direct your student to talk with the ODS, their professors, their academic advisor and other individuals who can assist them while at Texas State.
  • Don’t be afraid of mistakes. Mistakes are part of the learning process; allow them to learn from their experiences.
  • Help promote your student’s self advocacy by encouraging them to set their own goals and take ownership of their education.
  • The ODS welcomes parents’ appropriate involvement. However, be aware that because of FERPA, ODS professionals cannot share information with parents without a student’s written permission.
  • Trust the ODS process. Our role is to guide students through this developmental process in order to help them become independent and responsible adults.