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Frequently Asked Questions

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  • Special education is mandated to provide a free and appropriate education to public school students through the provision of instructional services and modifications.  The school is responsible for ensuring a student’s progress.  It does not apply to universities or colleges.  Universities, on the other hand, must ensure that a student does not encounter discrimination due to a disability and must provide reasonable accommodations that allow the student to fully participate in university programs/classes.

  • No.  Students with disabilities must meet the same admission standards as their peers without disabilities.

  • No.  A student’s academic record is maintained by the Registrar’s Office.  All disability documentation and information related to a student with a disability is maintained in a confidential file in the Office of Disability Services (ODS) office.

  • No. The ODS reviews all disability documentation according to our Documentation Guidelines.  Therefore you may or may not qualify for the same accommodations at Texas State University.  For this reason, we strongly encourage students to send a copy of their disability documentation to the ODS for a review as soon as you are admitted.  It is important that students have information regarding accommodations in order to make an informed decision about which university can best meet their disability needs.

  • ODS does not screen students for indicators of a learning or other disability.  It is the student's responsibility to get diagnosed or documentation for a disability from a certified professional (e.g., psychologist, psychiatrist or physician) in order for ODS to establish the student's need for appropriate accommodations. We have the ODS Clinical Referral List, which includes local, certified professionals in the San Antonio, San Marcos, and Austin areas. The Office of Disability Services does not endorse any of the certified professionals on this list.

  • Possibly.  Approximately 50% of the students with learning disabilities and Attention Deficit/Hyperactivity Disorders served through the ODS were not diagnosed until they were students at Texas State University.  If you are a currently enrolled Texas State student and suspect you have a disability, we recommend you register with and contact the ODS office for an initial consult.

  • Yes.  Students must register with the Office of Disability Services (ODS) and provide documentation verifying their temporary condition(s).  ODS will review the need for accommodations and support services and potentially approve of accommodations such as note-taking assistance during class and writing assistance during examinations. 

  • The ODS encourages admitted students to securely provide a copy of their disability documentation to our office via in person, fax to 512.245.3452, or upload through a provided Texas State File Transfer link as early as possible to ensure that accommodations can be provided in a timely manner.  Please do not email any confidential information. 

    If you need our office to request this information on your behalf, we will provide you with a Consent for Release of Confidential Information Form. The information you will need to fill out is your name, on-campus or off-campus provider information, and the signature portion at the bottom. You may email the completed form to our office to be faxed to your listed provider. If you have any additional questions or need more assistance with the Consent for Release of Confidential Information Form, please contact our front desk at 512.245.3451.

    ODS will review the need for accommodations and support services based on the student’s disability documentation(s) and disability based-need(s).  It may take up to 30 business days for the ODS to review students' submitted documentation.  ODS will notify the student to schedule their Accommodations Review Meeting via email after their submitted documentation has been reviewed.

  • The Office of Disability Services determines accommodations that ensure students with disabilities have equal access to all university programs and activities.  Types of accommodations include but are not limited to:

    • Extended time on examinations
    • Reduced distraction environment for testing
    • Note-taking assistance
    • Alternative text
    • Special Groups (Early) Registration for classes
    • Preferential seating in the classroom
    • Sign language interpreting services*
    • Captioning (speech-to-text) services*

    *The criteria used by the ODS to determine if interpreting or real time captioning services is a reasonable accommodation for an individual student may include, but is not limited to:

    1. It is required to provide results of the student’s audiological evaluation documenting the nature and severity of the hearing loss in order to receive services,
    2. Age of onset of the student’s hearing loss and type of loss,
    3. The student’s ability to benefit from accommodations such as preferential seating and amplification with an FM system,
    4. The student’s previous experience using sign language or oral interpreters.
    5. The student’s English literacy skills. For captioning services, English proficiency should be sufficient to allow for reading and comprehension of the captioned text of the lecture.
  • No. In addition to providing interpreting services for deaf and hard of hearing students in class, students can request an interpreter for tutoring sessions, a play, lecture, student organization meeting or any other university-sponsored event by completing an Interpreting/Captioning Request Form.

  • No.  The ODS does not offer tutoring services.  Tutoring is available for all enrolled Texas State students at:

    *SSS provides one on one tutoring for students with disabilities who qualify for their program.  SSS is a federally funded grant program and serves a limited number of students so you must apply early!

  • Students who are officially registered with the Office of Disability Services and have attended their Accommodation Review Meeting may request their accommodation letter by completing the following process:

    1. Go to the Office of Disability Services website
    2. Click on the icon “Accommodation Letter
    3. Log-in to the Student Affairs Information System using your Net ID and password*
      *This is the same information used to check your financial aid, grades, schedule, etc.
    4. Once you log into the Student Affairs Information
      System, your screen will list actions including “Bobcat Early Success Check,” “PAWS Alert,” “Diversity Connection,” “Student Organizations,” “Event/Activities,” and “Your iCAT (CoCurricular Transcript)” on the left-hand side of your screen. Click on the action “Your iCAT (CoCurricular Transcript)”.
    5. You will now be navigating through the “Your iCAT” page. Scroll down the screen and locate the section titled, “Office of Disability Services” and click on “Request Accommodation Letter.”
    6. After selecting “Request Accommodation Letter,” a disclaimer or notification will appear reminding students of the Office of Disability Services’ processes after requesting their letter. Click “OK”.
    7. After clicking “OK,” an additional notification will appear verifying that your request has been submitted. Click “OK”. Your accommodation letter will be emailed directly to your BobcatMail within 3-5 business days of your request.
    8. Via BobcatMail, forward your accommodation letter to each instructor teaching courses in which accommodations are necessary. Please read the email containing your accommodation letter for detailed instructions on the accommodation letter process.
  • Students registered with the Office of Disability Services may be approved of the accommodation, Special Groups (Early) Registration of classes.  In order to access the accommodation, students ought to clear any holds on their Texas State account (advising, library, parking, etc.)., and during the Special Groups Early Registration dates, register online through CATSWEB.

    Be sure to confirm that you have a $0 balance to prevent your classes from being dropped.  To confirm a $0 balance either obtain a confirmation bill at the Registrar’s Office before the last day to pay and take the bill to the Cashier’s Office to obtain a receipt, or confirm your $0 balance online.  If your $0 balance is not showing as receipted contact the Cashier’s Office at 512.245.2544 to be sure that any waiver you qualify for was applied to your bill.

  • Yes.  The ODS can facilitate access to alternative formats for enrolled and qualified Texas State students.  Upon request the ODS will assist a student with obtaining an accessible alternative texts.  If not available through online services, the ODS may also scan and convert students' physical textbooks into an accessible alternative text.

  • Fill in the requested information on the ODS Alternative Format Request Form for each textbook or course material need in accessible formats for the entire semester.  You can obtain these forms and additional information directly from the Alternative Format Policy and Procedure webpage.

  • Based on an individual student's documentation, accommodations may be approved for placement exams, exams required for specific Texas State University Degrees, and course credit exams.  Students registered with the ODS who plan to take any of these exams may request a letter from the ODS verifying and listing their approved accommodations.  The student will provide this letter to the Testing Evaluation and Measurement Center (TEMC) or other testing facilities.  This information should be requested and arranged at least three business days in advance of the scheduled test date.

  • No.  Students with disabilities should work with an academic advisor in their college on all course requirements.  An ODS Specialist can assist you with selecting classes that best fit your disability-related needs (balancing reading intensive, writing intensive classes) and recommending the names of faculty from a range of academic departments whose teaching style has been identified as accommodating the unique needs of students with disabilities.

  • All Texas State Texans must display a valid Texas State permit in addition to the disabled person plate or placard issued by TxDOT to park in a designated disabled person parking space.  If all disabled spaces are full, any legal space can be used with the exception of reserved spaces such as visitor, metered, hall director, and service/delivery.  Additional questions regarding parking, please contact Parking Services at 512.245.2887.