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Closed Captioning

The Law

In accordance with Title II of the ADA, the ODS and Texas State are committed to the provision of auxiliary aids and services to ensure effective communication with an individual who is deaf or hard of hearing.  For individuals with hearing impairments, auxiliary aids and services includes closed captioning.  However, in the event closed captioning is not available, the university will make every effort to provide an equally effective opportunity for participation.

Videos purchased and produced by the university

In order to ensure that video tapes purchased by the university meet ADA compliance for closed captioning, Alkek Library reviews each request for video purchase for closed captioning capability.  The Library will purchase the closed captioned version of a video if available, regardless of whether the closed captioned version is more expensive.  An inventory of all videos available through Alkek Library is maintained on the Library website.  Specific details are provided on each video which includes when available, closed captioning information.  In addition, videos produced by the university for campus departments or programs will include closed captioning or subtitles.  Instructional Technologies (IT) staff will provide information regarding the closed captioning requirement and estimated cost when it submits a proposed budget for each video production.  Closed captioning is a reasonable accommodation for which a university department or program cannot claim financial hardship as justification for not providing the service.

Videos not purchased or produced by the university

The ODS and IT staff cannot guarantee that every video shown on campus will be closed captioned.  However when a student or other member of the university makes a request for closed captioning which cannot be met due to timeliness or lack of availability, the university will ensure that an equally effective opportunity for participation is provided.  With respect to closed captioned videos in academic classes this may include, but is not limited to:

  1. A transcript of the video
  2. Provision of a sign language or oral interpreter
  3. Provision of real time captioning (speech to text) services
  4. Alternate assignment

ODS staff will work in conjunction with Texas State faculty and staff members to ensure that in classes or at events where videos are shown, individual deaf or hard of hearing students have an equal opportunity to participate in, and benefit from the academic or cultural experience.

Procedures for requesting closed-captioned videos

Prior to, or during the first week of classes, discuss your closed captioning (CC) needs with each of your professors.  It is important that you be familiar with how closed captioning works so that you can explain to each professor how captioned videos will benefit you in class.

Videos with CC

Ask your professor to contact Instructional Technologies (IT) to ensure the classroom has a closed caption decoder installed or that technology with closed caption capability is available on the date the video is shown.  Contact Ron Akin for assistance.
Follow up with your professor to ensure that these accommodations are requested at least two weeks before the first date a video will be shown in class.

If your professor is not familiar with CC or if they need assistance to determine if videos have CC, please contact the Liaison Interpreter (LI) in the ODS or IT staff.  The LI or IT staff will, upon request instruct you on how to determine if videos have CC and how to use technology with closed captioning capability in a specific classroom.  Please note that the technology in each classroom is different.  Therefore, the ability to use equipment in one room does not necessarily mean it will function in the same manner in a different room.

Videos without CC

  1. If the video scheduled to be shown in class does not have CC, ask the professor to borrow or rent a captioned copy.  The video may be available on DVD which generally has a subtitle function.
  2.  A free video borrowing system is available through the Captioned Media Program (CMP).  If CMP does not have the material you need, the faculty member may choose to select an alternative video which may cover the same topic.  In addition, if the selected captioned version of a video is not available, ask the faculty member to submit the video title to CMP so that it can be captioned and available for another student at a later time.
  3. Become familiar with CMP yourself so you can discuss the program with your professors.

If you have any questions or need assistance regarding CC videos, contact the Office of Disability Services.